Our company, which carries out support and consultancy activities; imports and exports computer software, hardware and their consumables under the laws, trade, represent and dealership of other domestic and international companies operating in these fields, provide technical support services, carry out design development activities and Microsoft Azure Managed Cloud Solutions.
As a Business Partner carrying its internal and external stakeholders to the future with sustainable technology solutions;
- To ensure customer satisfaction, service management and information security by adhering to all legal regulations and standards, and to provide quality service by observing occupational health and safety rules and business continuity criteria in our activities, and to choose the relevant parties and solution partners from among the companies managed with the same philosophy ,
- To process personal data belonging to other parties and company personnel in accordance with the legislation and to ensure its confidentiality,
- Ensuring the efficiency of the processes and their interactions with each other with the process approach, ensuring their continuity,
- To take measures to reduce all kinds of risks and threats by evaluating with the process approach, to turn risks-threats into opportunities and to ensure business continuity,
- Uninterrupted implementation of our goals and plans to ensure the continuity of the IMS Standards,
- To understand the needs and expectations of the interested parties correctly, to respond quickly, effectively, on time and continuously,
- To act depending on the institutional corporate identity,
- To follow the innovations and developments in the busines sector,
- To create a culture in which health and safety are the main operational priorities throughout the organization,
- To protect information assets against all kinds of threats
- To ensure the continuity of the measures taken to reduce the risks by evaluating all kinds of risks that may cause the confidentiality, integrity and avaliability of information to be damaged,
- To ensure the continuity of the measures taken to reduce the risks by evaluating all strategic, operational and financial risks arising from business disruptions,
- To create emergency and disaster scenarios and make exercises in order to ensure secure access to information and business continuity,
- To create an organizational structure in line with the provision of an effective integrated management system, to ensure that employees adopt their awareness and responsibilities about all systems, to ensure the continuous improvement of the levels of the personnel at all levels in the integrated management system,
- Based on the idea that the establishment, maintenance and continuous improvement of the Integrated Management System is the job of all employees, to provide the highest level of training required by all personnel who implement, manage, verify and affect these activities,
- To examine all kinds of suggestions, complaints, requests and objections from our customers as soon as possible, to provide feedback to the customer with a solution proposal and to resolve them with the principles of timely openness, impartiality, confidentiality, easy accessibility, justice and sensitivity, To establish a strong, accurate, transparent and continuous customer relationship after the services provided by making the necessary improvements and controls to prevent the recurrence of dissatisfaction,
- To increase compliance with the service level periods specified in Data Market Service Catalogs; to ensure continuous development of technical personnel and Service / Dealer / Solution Partner,
- Ensuring that the services provided by the Data Market are accessible when necessary and, in case of any interruption, to make the services provided work again within the defined periods,
- Within the framework of the Integrated Management System, to ensure that our resources are managed and continuously developed in an effective, planned and systematic manner in all our business processes,
- In accordance with the Law on the Protection of Personal Data, to keep and ensure the impermeability of personal data used within the processes within the company and related to the institutions with which relations are established.
We commit as Our Integrated Management System Policy.
Murat Boyla, CEO