What is i-s.tech?
i-s.tech is Enterprise Support and Consulting Services provided by Data Market to customers with 29 years of knowledge and experience.
With i-s.tech services, you can create an incident or new service request demand in accordance with ISO 20000 and ITIL 4 standards.
MSP Portal
You can create a request form for instantly experienced incidents, you may define priority according to prevalence and impact grade with our «Incident Management» processes. You may monitor interventions to be realized actively within our service level commitments.
You may monitor the root cause analysis, temporary and permanent solutions of repeated incidents within «Problem Management» process.
You may finalize instants in a faster manner with Solutions published on our «Knowledge Base» database.
You may make service demand according to your new needs and monitor change plans, risk and impact analyses with our «Change Management» process.
Benefits
Product Family Comparison Table
Single
-
Support Request::
2 times per month -
Professional Consulting Service
- -
Health Check
- -
Workshop Study
- -
Activity Report:
4 times per year
Small
-
Support Request
2 times per month -
Professional Consulting Service
5 man/day per year -
Health Check
2 man/day per year -
Workshop Study
2 times per year -
Activity Report
4 times per year
Medium
-
Support Request
3 times per month -
Professional Consulting Service
10 man/day per year -
Health Check
5 man/day per year -
Workshop Study
2 times per year -
Activity Report
4 times per year
Enterprise
-
Support Request
10 times per month -
Professional Consulting Service
15 man/day per year -
Health Check
8 man/day per year -
Workshop Study
2 times per year -
Activity Report
4 times per year
References
Contact Us
Stop worrying about technology issues. Just focus on your work. Let us determine and manage the technology you need for you.
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